KeFuMessageList.vue 14 KB

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  1. <template>
  2. <el-container v-if="showKeFuMessageList" class="kefu">
  3. <el-header>
  4. <div class="kefu-title">{{ conversation.userNickname }}</div>
  5. </el-header>
  6. <el-main class="kefu-content overflow-visible">
  7. <el-scrollbar ref="scrollbarRef" always height="calc(100vh - 495px)" @scroll="handleScroll">
  8. <div v-if="refreshContent" ref="innerRef" class="w-[100%] pb-3px">
  9. <!-- 消息列表 -->
  10. <div v-for="(item, index) in getMessageList0" :key="item.id" class="w-[100%]">
  11. <div class="flex justify-center items-center mb-20px">
  12. <!-- 日期 -->
  13. <div
  14. v-if="
  15. item.contentType !== KeFuMessageContentTypeEnum.SYSTEM && showTime(item, index)
  16. "
  17. class="date-message"
  18. >
  19. {{ formatDate(item.createTime) }}
  20. </div>
  21. <!-- 系统消息 -->
  22. <div
  23. v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
  24. class="system-message"
  25. >
  26. {{ item.content }}
  27. </div>
  28. </div>
  29. <div
  30. :class="[
  31. item.senderType === UserTypeEnum.MEMBER
  32. ? `ss-row-left`
  33. : item.senderType === UserTypeEnum.ADMIN
  34. ? `ss-row-right`
  35. : ''
  36. ]"
  37. class="flex mb-20px w-[100%]"
  38. >
  39. <el-avatar
  40. v-if="item.senderType === UserTypeEnum.MEMBER"
  41. :src="conversation.userAvatar"
  42. alt="avatar"
  43. class="w-60px h-60px"
  44. />
  45. <div
  46. :class="{ 'kefu-message': KeFuMessageContentTypeEnum.TEXT === item.contentType }"
  47. class="p-10px"
  48. >
  49. <!-- 文本消息 -->
  50. <MessageItem :message="item">
  51. <template v-if="KeFuMessageContentTypeEnum.TEXT === item.contentType">
  52. <div
  53. v-dompurify-html="replaceEmoji(item.content)"
  54. class="flex items-center"
  55. ></div>
  56. </template>
  57. </MessageItem>
  58. <!-- 图片消息 -->
  59. <MessageItem :message="item">
  60. <el-image
  61. v-if="KeFuMessageContentTypeEnum.IMAGE === item.contentType"
  62. :initial-index="0"
  63. :preview-src-list="[item.content]"
  64. :src="item.content"
  65. class="w-200px"
  66. fit="contain"
  67. preview-teleported
  68. />
  69. </MessageItem>
  70. <!-- 商品消息 -->
  71. <MessageItem :message="item">
  72. <ProductItem
  73. v-if="KeFuMessageContentTypeEnum.PRODUCT === item.contentType"
  74. :picUrl="getMessageContent(item).picUrl"
  75. :price="getMessageContent(item).price"
  76. :skuText="getMessageContent(item).introduction"
  77. :title="getMessageContent(item).spuName"
  78. :titleWidth="400"
  79. class="max-w-70%"
  80. priceColor="#FF3000"
  81. />
  82. </MessageItem>
  83. <!-- 订单消息 -->
  84. <MessageItem :message="item">
  85. <OrderItem
  86. v-if="KeFuMessageContentTypeEnum.ORDER === item.contentType"
  87. :message="item"
  88. class="max-w-70%"
  89. />
  90. </MessageItem>
  91. </div>
  92. <el-avatar
  93. v-if="item.senderType === UserTypeEnum.ADMIN"
  94. :src="item.senderAvatar"
  95. alt="avatar"
  96. />
  97. </div>
  98. </div>
  99. </div>
  100. </el-scrollbar>
  101. <div
  102. v-show="showNewMessageTip"
  103. class="newMessageTip flex items-center cursor-pointer"
  104. @click="handleToNewMessage"
  105. >
  106. <span>有新消息</span>
  107. <Icon class="ml-5px" icon="ep:bottom" />
  108. </div>
  109. </el-main>
  110. <el-footer height="230px">
  111. <div class="h-[100%]">
  112. <div class="chat-tools flex items-center">
  113. <EmojiSelectPopover @select-emoji="handleEmojiSelect" />
  114. <PictureSelectUpload
  115. class="ml-15px mt-3px cursor-pointer"
  116. @send-picture="handleSendPicture"
  117. />
  118. </div>
  119. <el-input v-model="message" :rows="6" style="border-style: none" type="textarea" />
  120. <div class="h-45px flex justify-end">
  121. <el-button class="mt-10px" type="primary" @click="handleSendMessage">发送</el-button>
  122. </div>
  123. </div>
  124. </el-footer>
  125. </el-container>
  126. <el-empty v-else description="请选择左侧的一个会话后开始" />
  127. </template>
  128. <script lang="ts" setup>
  129. import { ElScrollbar as ElScrollbarType } from 'element-plus'
  130. import { KeFuMessageApi, KeFuMessageRespVO } from '@/api/mall/promotion/kefu/message'
  131. import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
  132. import EmojiSelectPopover from './tools/EmojiSelectPopover.vue'
  133. import PictureSelectUpload from './tools/PictureSelectUpload.vue'
  134. import ProductItem from './message/ProductItem.vue'
  135. import OrderItem from './message/OrderItem.vue'
  136. import { Emoji, useEmoji } from './tools/emoji'
  137. import { KeFuMessageContentTypeEnum } from './tools/constants'
  138. import { isEmpty } from '@/utils/is'
  139. import { UserTypeEnum } from '@/utils/constants'
  140. import { formatDate } from '@/utils/formatTime'
  141. import dayjs from 'dayjs'
  142. import relativeTime from 'dayjs/plugin/relativeTime'
  143. import { debounce } from 'lodash-es'
  144. import { jsonParse } from '@/utils'
  145. dayjs.extend(relativeTime)
  146. defineOptions({ name: 'KeFuMessageList' })
  147. const message = ref('') // 消息弹窗
  148. const { replaceEmoji } = useEmoji()
  149. const messageTool = useMessage()
  150. const messageList = ref<KeFuMessageRespVO[]>([]) // 消息列表
  151. const conversation = ref<KeFuConversationRespVO>({} as KeFuConversationRespVO) // 用户会话
  152. const showNewMessageTip = ref(false) // 显示有新消息提示
  153. const queryParams = reactive({
  154. pageNo: 1,
  155. pageSize: 10,
  156. conversationId: 0
  157. })
  158. const total = ref(0) // 消息总条数
  159. const refreshContent = ref(false) // 内容刷新,主要解决会话消息页面高度不一致导致的滚动功能精度失效
  160. /** 获悉消息内容 */
  161. const getMessageContent = computed(() => (item: any) => jsonParse(item.content))
  162. /** 获得消息列表 */
  163. const getMessageList = async () => {
  164. const res = await KeFuMessageApi.getKeFuMessagePage(queryParams)
  165. total.value = res.total
  166. // 情况一:加载最新消息
  167. if (queryParams.pageNo === 1) {
  168. messageList.value = res.list
  169. } else {
  170. // 情况二:加载历史消息
  171. for (const item of res.list) {
  172. pushMessage(item)
  173. }
  174. }
  175. refreshContent.value = true
  176. }
  177. /** 添加消息 */
  178. const pushMessage = (message: any) => {
  179. if (messageList.value.some((val) => val.id === message.id)) {
  180. return
  181. }
  182. messageList.value.push(message)
  183. }
  184. /** 按照时间倒序,获取消息列表 */
  185. const getMessageList0 = computed(() => {
  186. messageList.value.sort((a: any, b: any) => a.createTime - b.createTime)
  187. return messageList.value
  188. })
  189. /** 刷新消息列表 */
  190. const refreshMessageList = async (message?: any) => {
  191. if (!conversation.value) {
  192. return
  193. }
  194. if (typeof message !== 'undefined') {
  195. // 当前查询会话与消息所属会话不一致则不做处理
  196. if (message.conversationId !== conversation.value.id) {
  197. return
  198. }
  199. pushMessage(message)
  200. } else {
  201. queryParams.pageNo = 1
  202. await getMessageList()
  203. }
  204. if (loadHistory.value) {
  205. // 右下角显示有新消息提示
  206. showNewMessageTip.value = true
  207. } else {
  208. // 滚动到最新消息处
  209. await handleToNewMessage()
  210. }
  211. }
  212. const getNewMessageList = async (val: KeFuConversationRespVO) => {
  213. // 会话切换,重置相关参数
  214. queryParams.pageNo = 1
  215. messageList.value = []
  216. total.value = 0
  217. loadHistory.value = false
  218. refreshContent.value = false
  219. // 设置会话相关属性
  220. conversation.value = val
  221. queryParams.conversationId = val.id
  222. // 获取消息
  223. await refreshMessageList()
  224. }
  225. defineExpose({ getNewMessageList, refreshMessageList })
  226. const showKeFuMessageList = computed(() => !isEmpty(conversation.value)) // 是否显示聊天区域
  227. const skipGetMessageList = computed(() => {
  228. // 已加载到最后一页的话则不触发新的消息获取
  229. return total.value > 0 && Math.ceil(total.value / queryParams.pageSize) === queryParams.pageNo
  230. }) // 跳过消息获取
  231. /** 处理表情选择 */
  232. const handleEmojiSelect = (item: Emoji) => {
  233. message.value += item.name
  234. }
  235. /** 处理图片发送 */
  236. const handleSendPicture = async (picUrl: string) => {
  237. // 组织发送消息
  238. const msg = {
  239. conversationId: conversation.value.id,
  240. contentType: KeFuMessageContentTypeEnum.IMAGE,
  241. content: picUrl
  242. }
  243. await sendMessage(msg)
  244. }
  245. /** 发送文本消息 */
  246. const handleSendMessage = async () => {
  247. // 1. 校验消息是否为空
  248. if (isEmpty(unref(message.value))) {
  249. messageTool.notifyWarning('请输入消息后再发送哦!')
  250. return
  251. }
  252. // 2. 组织发送消息
  253. const msg = {
  254. conversationId: conversation.value.id,
  255. contentType: KeFuMessageContentTypeEnum.TEXT,
  256. content: message.value
  257. }
  258. await sendMessage(msg)
  259. }
  260. /** 真正发送消息 【共用】*/
  261. const sendMessage = async (msg: any) => {
  262. // 发送消息
  263. await KeFuMessageApi.sendKeFuMessage(msg)
  264. message.value = ''
  265. // 加载消息列表
  266. await refreshMessageList()
  267. }
  268. /** 滚动到底部 */
  269. const innerRef = ref<HTMLDivElement>()
  270. const scrollbarRef = ref<InstanceType<typeof ElScrollbarType>>()
  271. const scrollToBottom = async () => {
  272. // 1. 首次加载时滚动到最新消息,如果加载的是历史消息则不滚动
  273. if (loadHistory.value) {
  274. return
  275. }
  276. // 2.1 滚动到最新消息,关闭新消息提示
  277. await nextTick()
  278. scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight)
  279. showNewMessageTip.value = false
  280. // 2.2 消息已读
  281. await KeFuMessageApi.updateKeFuMessageReadStatus(conversation.value.id)
  282. }
  283. /** 查看新消息 */
  284. const handleToNewMessage = async () => {
  285. loadHistory.value = false
  286. await scrollToBottom()
  287. }
  288. const loadHistory = ref(false) // 加载历史消息
  289. /** 处理消息列表滚动事件(debounce 限流) */
  290. const handleScroll = debounce(({ scrollTop }) => {
  291. if (skipGetMessageList.value) {
  292. return
  293. }
  294. // 触顶自动加载下一页数据
  295. if (Math.floor(scrollTop) === 0) {
  296. handleOldMessage()
  297. }
  298. const wrap = scrollbarRef.value?.wrapRef
  299. // 触底重置
  300. if (Math.abs(wrap!.scrollHeight - wrap!.clientHeight - wrap!.scrollTop) < 1) {
  301. loadHistory.value = false
  302. refreshMessageList()
  303. }
  304. }, 200)
  305. /** 加载历史消息 */
  306. const handleOldMessage = async () => {
  307. // 记录已有页面高度
  308. const oldPageHeight = innerRef.value?.clientHeight
  309. if (!oldPageHeight) {
  310. return
  311. }
  312. loadHistory.value = true
  313. // 加载消息列表
  314. queryParams.pageNo += 1
  315. await getMessageList()
  316. // 等页面加载完后,获得上一页最后一条消息的位置,控制滚动到它所在位置
  317. scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight - oldPageHeight)
  318. }
  319. /**
  320. * 是否显示时间
  321. *
  322. * @param {*} item - 数据
  323. * @param {*} index - 索引
  324. */
  325. const showTime = computed(() => (item: KeFuMessageRespVO, index: number) => {
  326. if (unref(messageList.value)[index + 1]) {
  327. let dateString = dayjs(unref(messageList.value)[index + 1].createTime).fromNow()
  328. return dateString !== dayjs(unref(item).createTime).fromNow()
  329. }
  330. return false
  331. })
  332. </script>
  333. <style lang="scss" scoped>
  334. .kefu {
  335. &-title {
  336. border-bottom: #e4e0e0 solid 1px;
  337. height: 60px;
  338. line-height: 60px;
  339. }
  340. &-content {
  341. position: relative;
  342. .newMessageTip {
  343. position: absolute;
  344. bottom: 35px;
  345. right: 35px;
  346. background-color: #fff;
  347. padding: 10px;
  348. border-radius: 30px;
  349. box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); /* 阴影效果 */
  350. }
  351. .ss-row-left {
  352. justify-content: flex-start;
  353. .kefu-message {
  354. margin-left: 20px;
  355. position: relative;
  356. &::before {
  357. content: '';
  358. width: 10px;
  359. height: 10px;
  360. left: -19px;
  361. top: calc(50% - 10px);
  362. position: absolute;
  363. border-left: 5px solid transparent;
  364. border-bottom: 5px solid transparent;
  365. border-top: 5px solid transparent;
  366. border-right: 5px solid #ffffff;
  367. }
  368. }
  369. }
  370. .ss-row-right {
  371. justify-content: flex-end;
  372. .kefu-message {
  373. margin-right: 20px;
  374. position: relative;
  375. &::after {
  376. content: '';
  377. width: 10px;
  378. height: 10px;
  379. right: -19px;
  380. top: calc(50% - 10px);
  381. position: absolute;
  382. border-left: 5px solid #ffffff;
  383. border-bottom: 5px solid transparent;
  384. border-top: 5px solid transparent;
  385. border-right: 5px solid transparent;
  386. }
  387. }
  388. }
  389. // 消息气泡
  390. .kefu-message {
  391. color: #333;
  392. border-radius: 5px;
  393. box-shadow: 3px 5px 15px rgba(0, 0, 0, 0.2);
  394. padding: 5px 10px;
  395. width: auto;
  396. max-width: 50%;
  397. text-align: left;
  398. display: inline-block !important;
  399. position: relative;
  400. word-break: break-all;
  401. background-color: #ffffff;
  402. transition: all 0.2s;
  403. &:hover {
  404. transform: scale(1.03);
  405. }
  406. }
  407. .date-message,
  408. .system-message {
  409. width: fit-content;
  410. border-radius: 12rpx;
  411. padding: 8rpx 16rpx;
  412. margin-bottom: 16rpx;
  413. background-color: #e8e8e8;
  414. color: #999;
  415. font-size: 24rpx;
  416. }
  417. }
  418. .chat-tools {
  419. width: 100%;
  420. border: #e4e0e0 solid 1px;
  421. border-radius: 10px;
  422. height: 44px;
  423. }
  424. ::v-deep(textarea) {
  425. resize: none;
  426. }
  427. }
  428. </style>